ENTERPRISE EDITION OF NETQ INTERNET SURVEYS
The Enterprise Edition of NETQ Internet Surveys lets you do unlimited online research across your organisation. This type of licence gives an unlimited number of users within an organisation the right to generate an unlimited response with an unlimited number of online questionnaires.
All users can work simultaneously, in different workgroup environments, as required. Users can be created and authorisation levels set per user or workgroup using a comprehensive rights management system.
The Enterprise Edition is installed on its own server or dedicated hosted server. A dedicated server can be hired and hosted externally through a hosting provider selected by NetQuestionnaires.
The (non-shared hosted) Enterprise Edition allows the open character of the NETQ Internet Surveys platform to be used through customised solutions. For example, the Enterprise Edition lets you create customised solutions as links to BI, CRM or other systems, customised reports and dashboards, or even unique customised feedback solutions.
The annual licence fee for the Enterprise Edition licence is €11,999.- exclusive of VAT. This price includes helpdesk support (second line) and version updates. Not included are installation and any hosting and hire of the server, an SSL certificate for security and the necessary licences for Microsoft SQL Server and Adobe ColdFusion.
Hardware | ||
| Minimum | Recommendedi1 | |
| Clock speed | 1,5 GHz | Most recent |
| Internal memory | 2 GB | 4 GB or more |
| Disc space for software | 0,5 GB | 2 GB or more |
| Disc space for database | 5 GB | More than 5 GB |
| Disc space for backup | 10 GB | More than 10 GB |
| Disc type | SCSI or SATA (10,000 rpm) | SCSI |
| Number of servers | 1 shared database and web server | 1 database server and 1 web server |
Software | ||
| Minimum | Recommendedi1 | |
| Operating system | Microsoft Windows Server 2003 | Most recent |
| Database server | Microsoft SQL Server 2000 | Microsoft SQL Server 2005 |
| Additional | Adobe ColdFusion MX Server 7.0 | Adobe ColdFusion MX Server 9.0 |
A Service Level Agreement (SLA) can be concluded for the day-to-day management of your dedicated hosted server. Dedicated server uptime of 99.9% is in any case guaranteed for all service levels. The different service levels are as follows:
| Service level | Monitoring | Backup | Hardwarei23 | Softwarei2 | Patches | Monthly costi4 |
| 0 | Yes | No | No | No | No | €0.00 |
| 1 | Yes | Yes | No | No | No | €50.00 |
| 2 | Yes | Yes | 8h x 5d x NBD | No | No | €67.50 |
| 3 | Yes | Yes | 8h x 5d x NBD | 8h x 5d x NBD | No | €90.00 |
| 4 | Yes | Yes | 12h x 5d x 4h | No | No | €112.50 |
| 5 | Yes | Yes | 12h x 5d x 4h | 12h x 5d x 4h | Yes | €150.00 |
| 6 | Yes | Yes | 12h x 7d x 4h | No | No | €157.50 |
| 7 | Yes | Yes | 12h x 7d x 4h | 12h x 7d x 4h | Yes | €195.00 |
| 8 | Yes | Yes | 24h x 7d x 4h | No | No | €202.50 |
| 9 | Yes | Yes | 24h x 7d x 4h | 24h x 7d x 4h | Yes | €275.00 |
| i1 | It may be possible to meet the minimum hardware requirements for the web server using a hardware configuration with a separate web server and database server. The Microsoft Windows 2003 Web Edition operating system is also sufficient for the web server |
| i2 | The hardware and software support is given as follows: Availability and provision of service in number of hours per day x number of (working) days per week x number of hours within action is taken to rectify any problems |
| i3 | The hire of a dedicated service includes data transfer (10Gb per month) as well as replacement of the server once every three years, unless agreed otherwise |
| i4 | All amounts are in Euro, exclusive of VAT, and apply in the Netherlands and Belgium. Subject to change |